Introduction

SpaceHero Technology (MA0278472-U) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website and services, in line with the Malaysian Personal Data Protection Act 2010 (PDPA).

Information We Collect

We may collect the following categories of information:

• Contact details — name, email address, and phone number submitted through our contact form.
• Project information — messages, briefs, and any materials you provide when discussing an engagement.
• Technical data — IP address, browser type, device information, and pages visited, collected automatically through cookies and analytics tools.

How We Use Your Information

Your information is used to:

• Respond to inquiries and provide the services you request.
• Prepare proposals, invoices, and project-related communications.
• Improve our website, content, and service offerings.
• Comply with legal and regulatory obligations.

Sharing of Information

We do not sell your personal data. Information may be shared with trusted service providers (for example hosting, analytics, or payment processing partners) strictly to deliver our services, or when required by law. Such partners are bound by confidentiality obligations.

Cookies & Analytics

Our website may use cookies and similar technologies to remember preferences and measure traffic. You can disable cookies through your browser settings, but some parts of the site may not function as intended.

Data Retention

We retain personal data only for as long as is necessary to fulfil the purposes outlined in this policy, or as required to comply with legal, tax, or accounting requirements.

Data Security

We implement reasonable technical and organisational measures to protect your data from loss, misuse, and unauthorised access. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or request deletion of the personal data we hold about you, and to withdraw consent for processing where applicable. To exercise these rights, please contact us through the contact form on our homepage.

Third-Party Sites

This website may link to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the “Last updated” date revised accordingly.

Contact

For any privacy-related questions or requests, please reach out via the contact form on our homepage.