Privacy Policy
Last updated · April 2026
Introduction
SpaceHero Technology (MA0278472-U) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website and services, in line with the Malaysian Personal Data Protection Act 2010 (PDPA).
Information We Collect
We may collect the following categories of information:
- Contact details — name, email address, and phone number submitted through our contact form.
- Project information — messages, briefs, and any materials you provide when discussing an engagement.
- Technical data — IP address, browser type, device information, and pages visited, collected automatically through cookies and analytics tools.
How We Use Your Information
Your information is used to:
- Respond to inquiries and provide the services you request.
- Prepare proposals, invoices, and project-related communications.
- Improve our website, content, and service offerings.
- Comply with legal and regulatory obligations.
Sharing of Information
We do not sell your personal data. Information may be shared with trusted service providers (for example hosting, analytics, or payment processing partners) strictly to deliver our services, or when required by law. Such partners are bound by confidentiality obligations.
Cookies & Analytics
Our website may use cookies and similar technologies to remember preferences and measure traffic. You can disable cookies through your browser settings, but some parts of the site may not function as intended.
Data Retention
We retain personal data only for as long as is necessary to fulfil the purposes outlined in this policy, or as required to comply with legal, tax, or accounting requirements.
Data Security
We implement reasonable technical and organisational measures to protect your data from loss, misuse, and unauthorised access. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to access, correct, or request deletion of the personal data we hold about you, and to withdraw consent for processing where applicable. To exercise these rights, please contact us through the contact form on our homepage.
Third-Party Sites
This website may link to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the "Last updated" date revised accordingly.
Contact
For any privacy-related questions or requests, please reach out via the contact form on our homepage.